Data Collection Policy
Last Updated: January 2025 • Effective Date: January 2025
Our Principle: Minimal Data Collection
We only collect what's necessary to deliver immediate product value while maintaining user trust and low friction. We do NOT collect more data than needed.
1. Data Separation
We separate your data into distinct categories:
Authentication Data (Managed by Clerk)
Owned by: Clerk (our authentication provider)
Purpose: User authentication and security
Data: Email, password (hashed), MFA settings, OAuth connections
We never see or store your password. It's managed entirely by Clerk.
Profile Data (Managed by AxiomLaunch)
Purpose: Personal identity and preferences
| Field | Required | When Collected |
|---|---|---|
| Display Name | Optional | On signup (editable) |
| Avatar | Optional | On signup (editable) |
| Language | Auto-detected | On signup |
| Theme | Default: dark | On signup |
| Timezone | Auto-detected | On first profile access |
We do NOT collect on your profile:
- Full legal name
- Phone number
- Physical address
- Business details
2. Business/Project Data
Business data is collected only when you create projects or use specific features:
AI Business Helper
- Business ideas and preferences
- Entity type selection
- Jurisdiction (country, state/province)
- Industry and business type
Incorporation Flow
- Company name
- Directors information
- Registered address
- Business structure
Key point: Business data is stored in project-specific tables, NOT on your user profile. Each project is independent.
3. Automatically Collected Data
For legal compliance and audit purposes, we automatically collect:
- IP Address: For consent audit trails
- Country: Derived from IP, for entity routing
- Browser User Agent: For consent records
- Timezone Changes: For compliance deadlines
4. Account Deletion
When you delete your account:
- 30-day restoration window before permanent deletion
- All projects and business data are deleted
- All documents and files are deleted
- Personal profile data is anonymized
What We Preserve (Legal Requirement)
- Consent records (terms acceptance, IP, timestamp)
- Financial records (Stripe IDs, subscription history)
- Audit trail for compliance
These records are preserved for legal and regulatory compliance.
5. Your Rights
You have the right to:
- Access: View all data we have about you
- Correct: Update inaccurate information
- Delete: Request account and data deletion
- Export: Download your data
- Withdraw consent: May affect service availability
6. Contact
For data-related requests, contact us at: support@axiomnex.com
This policy complies with GDPR (European Union), CCPA (California), and PIPEDA (Canada).
Also see our Privacy Policy for more details on how we protect your information.