Privacy Policy

Last Updated: January 2025 • Effective Date: January 2025

1. Legal Entity & Jurisdiction

AxiomLaunch is operated by separate legal entities depending on your location:

Canadian Users (CAD transactions)

  • Entity: Axiomnex Inc.
  • Registered: Federally in Canada under the CBCA
  • Governing Law: Federal Canadian law and Ontario law

United States & International Users (USD/EUR transactions)

  • Entity: Axiomnex Inc.
  • Registered: Delaware, United States (File No. 10298646)
  • Governing Law: Delaware law, United States

2. Information We Collect

2.1 Authentication Data (Managed by Clerk)

Our authentication is provided by Clerk. We do not store your password. Clerk manages:

  • Email address
  • Password (hashed, never accessible to us)
  • Multi-factor authentication settings
  • OAuth connections (Google, GitHub, etc.)

2.2 Profile Data (Managed by AxiomLaunch)

We collect minimal personal profile data:

  • Display name (optional)
  • Avatar/profile image (optional)
  • Language preference (auto-detected)
  • Theme preference (default: dark)
  • Timezone (auto-detected)

We do NOT collect: Legal name, phone number, address, or business details on your profile.

2.3 Business/Project Data

Business data is collected only when you create projects or use specific features:

  • Business ideas and preferences (AI Helper)
  • Company formation details (Incorporation flow)
  • Compliance records (Compliance features)
  • Documents you upload or generate

2.4 Automatically Collected Data

  • IP address (for consent audit trails)
  • Browser user agent (for consent records)
  • Country (derived from IP, for entity routing)
  • Timezone changes (for compliance deadlines)

3. How We Use Your Information

  • To provide and improve our services
  • To process payments and subscriptions
  • To maintain legal compliance and audit trails
  • To communicate with you about your account
  • To detect and prevent fraud or abuse

4. Data Retention

We retain your data for as long as your account is active. When you delete your account:

  • 30-day restoration window before permanent deletion
  • Personal data is anonymized after deletion
  • Audit records (consent, subscriptions) are preserved for legal compliance
  • Financial records are retained as required by law

5. Third-Party Services

We use the following third-party services:

  • Clerk: Authentication and identity management
  • Stripe: Payment processing
  • Supabase: Database and storage
  • OpenAI: AI-powered features
  • Vercel: Hosting and deployment

Each service has its own privacy policy. We recommend reviewing them.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Export your data
  • Withdraw consent (may affect service availability)

7. Contact Us

For privacy inquiries, contact us at: support@axiomnex.com

This policy complies with GDPR (European Union), CCPA (California), and PIPEDA (Canada). Your rights under applicable consumer protection laws are not waived by this policy.